For homeowners & property owners

Drone Roof Inspection for an Insurance Claim

Your own documentation is not a substitute for the carrier's inspection, and it is not meant to be. It exists so that the conversation about your roof starts from dated, high-resolution evidence of what the roof looked like — which matters most when the adjuster's visit is weeks away and the weather has not stopped.

  • Free to post
  • No commission on the job
  • Part 107 certified pilots
A weatherboard house with a collapsed and visibly damaged roof
  • Nick Bowen
  • Destry  Clark
  • George Benes
  • Matthew Watson

118 inspection pilots ready to quoteAcross 37 states & regions

Dated evidence, early

The single most useful property of independent imagery is its timestamp. Damage that is documented the week it happened is much harder to attribute to something that came later, and a roof deteriorates while a claim queue moves.

Nobody walks a damaged roof

A roof that has just taken hail, wind or a fallen limb is the worst possible surface to send someone onto. Getting the imagery without a ladder removes the part of this process most likely to hurt somebody.

Ask for the raw files

Keep the originals, not just the report. Unedited files with their capture metadata intact are what a carrier or a second opinion will want to look at; an exported PDF of cropped images answers fewer questions than the folder it came from.

Free to post

Posting and receiving quotes costs nothing, and SkyLog takes no commission and adds no markup. You pay the pilot you hire, at the price the two of you agree.

What the file should contain

  • Establishing shots that locate the roof in its surroundings, so nobody can argue about which building this is.
  • Each elevation square-on at consistent height, at enough resolution to resolve individual shingles or tiles.
  • Close detail on flashing, valleys, ridges, penetrations, vents and gutters — and on the undamaged areas too.
  • Original unedited files with metadata intact, delivered alongside any annotated set rather than instead of it.

What a survey cannot settle

  • Tell you the condition of the decking, or feel for soft spots underfoot.
  • Establish causation — whether damage is storm-related or the end of a long decline. That is an argument about the roof's history, not about photograph sharpness.
  • Guarantee your carrier accepts it. Some want their own inspection first; some run their own aerial programme.
  • Add much on hail and wind impact if it is thermal. Thermal earns its place where water has already got in.

Call your adjuster before commissioning the flight and ask two things: whether they accept independent aerial documentation, and what format they want it in. It costs nothing and it is worth more than any general advice.

How it works

Three steps, no account needed to start, and nothing to pay at any point in it.

  1. 1

    Describe the job

    The form opens with this page's answers already filled in — service, deliverable, site access. Add the location and anything specific to your site.

  2. 2

    Pilots quote it

    Every pilot whose service area and services match is notified. You get itemised quotes back with their credentials, kit and sample work attached.

  3. 3

    Compare and hire

    Pick on price, proximity or portfolio, and pay the pilot directly. SkyLog takes no cut and adds no markup to what you agree.

Pilots who list insurance and claims work

Real published profiles. Open any one to see credentials, kit, service area and sample work before you post.

Talk to your adjuster before you commission the flight

Carrier requirements are not uniform and they are not stable. Some accept third-party drone imagery as supporting documentation without comment; some want their own inspection first; some have their own aerial programme and will send it. A five-minute call establishing what your adjuster will actually look at is worth more than any general advice on this page, and it is free. Ask two things: whether they accept independent aerial documentation, and what format they want it in.

What the imagery should contain

Establishing shots that show the whole property and locate the roof in its surroundings, so nobody can argue about which building this is. Then each elevation captured square-on at consistent height, with enough resolution to resolve individual shingles or tiles. Then close detail on every area of concern, with something in frame for scale where possible. Flashing, valleys, ridges, penetrations, vents and gutters photographed specifically, because those are where failures concentrate. And the undamaged areas too — a set that only shows the bad parts invites the question of what the rest looks like.

Where thermal helps and where it does not

For hail and wind damage on a pitched residential roof, high-resolution visual imagery is what a claim normally turns on: an adjuster is looking for bruising, granule loss, creased or lifted shingles, and thermal adds little to that. Where thermal earns its place is water that has already got in — moisture sitting in a flat or low-slope roof build-up, or wetting a ceiling below. If your claim is about the consequences of a leak rather than about impact damage, a post-sunset thermal pass is worth adding.

What a drone survey cannot settle

It cannot tell you the condition of the decking under the covering, it cannot feel for soft spots underfoot, and it cannot lift a shingle to see what is beneath. Causation is frequently the contested part of a roof claim — whether damage is storm-related or the end of a long decline — and that is an argument about the roof's history, its age and its installation, not about how sharp the photographs are. Independent imagery makes the argument better evidenced. It does not decide it, and a pilot who tells you it will is not doing you a favour.

Common questions

Will my insurer accept drone photos?

Many adjusters accept dated drone imagery as supporting documentation, and drone inspection is now widely used by carriers themselves. But requirements genuinely vary by carrier and by claim, so ask your adjuster what they will accept before you pay for a flight rather than after.

Should I get my own inspection or wait for the adjuster?

They serve different purposes and are not mutually exclusive. Independent, dated imagery captured soon after the event protects you against the roof changing while the claim moves. It does not replace the carrier's own inspection, and nothing here is legal or claims advice — if the claim is large or contested, a public adjuster or attorney is the right person to ask.

How much does it cost?

A standard residential drone roof inspection generally runs $150 to $400, with a thermal pass adding roughly $100 to $200. On SkyLog, quotes across all inspection work have ranged from $100 to about $1,550, median $300 — a spread that mostly reflects how much reporting is included. Posting the job costs nothing and gets you real numbers for your roof.

How fast can someone come out?

In normal conditions, within a few days. After a widespread storm, every roof in the region is asking the same question at once and availability is the constraint rather than price. Post as early as you can and say the job is claim-related, because pilots who do this work prioritise it accordingly.

What should I keep?

Everything: the original unedited image files with their metadata, the report, the date, and a note of who flew it and when. Compressed copies emailed around lose the information that makes them useful.

Can the pilot deal with my insurer for me?

No, and be wary of anyone offering to. A drone pilot documents the roof. Negotiating a claim on your behalf is regulated work in most states and is the province of a licensed public adjuster.

Related drone services

Document your roof damage free

Post the job with the date of loss and what you need captured. Pilots who do claims work will quote you directly.

  • No commission, ever
  • Part 107 certified pilots
  • No obligation to hire

Prices and guidance on this page were last reviewed .